American Laser Centers
West Springfield, MA 01089
Phone: (866) 682-7181
Ratings & Reviews Summary for American Laser Centers
What Users are Saying:
- Sales pressure
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User Reviews for American Laser Centers
01/19/2008 Posted by jmasotti201
I understand that I signed a paper saying that they don't give refunds but under these circumstances, I had no idea that I had to be burned to get the hair loss. That was not in the contract. I have pictures of the MULTIPLE burns, if anyone would like to see them. I do not want to have to take legal action and I am not asking for any pain and suffering compensation. I would just like my money back. I don't think that it too much to ask, especially when I will having scarring from this and who knows what other possible internal injuries (God forbid). I am a school teacher who just wanted to feel better about herself. I would have never even had this procedure done if I didn't "win" $300. I want to get my story heard so that this doesn't happen to anyone else.
Pros: none
Cons: everything
07/31/2007 Posted by sweet84732
Don't believe their FREE* consultations after thinking we won $300 worth of Laser Hair Removal(all win! They will try to pressure you as much as they can into purchasing multiple packages. Depending on the day you go the prices change by the hour. At the end of the month they have to meet their quota so the discounts will be steep. They want you to purchase a package or packages right there on the spot and they will find a way for it to be paid for with all the credit checks they do. If you unsure and want to leave then the price goes up (they don't want you to go home and doing your own research online about all the lawsuits and complaints that they get). I myself think that a few of the people who works there especially there main manager (not to mention any names D@nn@) are rude and pushy. There is one woman who works there who gets rarelygets any breaks or lunch time because they over book on purpose while the manager is making personal phone calls drinking iced coffees everytime I am there waiting 10-30 mins in the waiting room. These people have very limited training and are not doctors or medical assistants. There is no doctor on duty and since they are suppossedly so busy they tend to do pretty fast work. I have heard about burning and scarring and even though so far (thank God) I have not received any this company doesn't give refunds for any reason (I was never shown or told about this fine print when I was signing the pile of papers). I must say after all this I am going for treatments even though I am near my 6th treatment and I see almost NO sign of hair loss. Not to mention that you pay all this money and okay for two years you might be hair free but it still might grow back or hello it's a laser, could if cause harm to your body? There aren't any longterm studies that shows anything including longterm satisfied healthy customers.Don't let this happen to you. I am not happy that I was lied to and I do feel that this company is only out for your money.
Pros: if it works and you don't get burned....hairloss for how long who know?
Cons: Long waits, they cancel at times, feel pressured, not friendly, deceiving
