The Elbow Room
West Hartford, CT 06107-2102
Phone: (860) 236-6195
10/20/2007 Posted by foodie813
I gave this place 4 chances & will NEVER return. Last evening I have never had so many mistakes made by a waitress. The first thing our waitress did was put the rolls wrapped in paper right next to the candle on the table, about to go up in flames but my husband quickly moved it. She first brought me the wrong type of wine. Next the salad, she asked if I would like any fresh cracked pepper on it, I said yes, so she left to get the pepper grinder. I waited and waited and realized she was never coming back so I started eating. She did not return with the pepper until I was on the last two bites of my salad and did not even ask us how everyting was or if we needed anything! I also must say that this was the WORST caesar salad that I have ever had. The greens were white and brown, not the vibrant green that Romain should be and the dressing was awful. The dressing was was like mayo, tasted like salmon (not anchovies) and made the lettuce leaves clump together. I was so hungry from waiting for the waitress that I chocked it down hoping that the next course was going to be edible. We were both served our next course, mine was not what I ordered and both of them were so small! We have been to plenty of expensive restaurants with small portions but this was ridiculous. The menu prices seem reasonable but when you finally see the food it is incredibly overpriced. Since we waited forever for our next plates of food I was going to just eat my wrong order but it was horrible. I sent it back for what I originally ordered. After more waiting & not seeing our waitrress another waitress brought my dish to the table. Put in front of me was three teeny overcooked oysters, swimming in a pool of hot sauce (should have been tossed in it) which made the breading fall off & soggy, it was served with carrots and celery that were starting to turn. Each visit has been terrible (food & service), stay away! Skip this place it does not belong in WHC head to Max's, Grants, Bricco or Arugula.
Pros: None
Cons: TERRIBLE food, service, outdoor seating and ambiance for a West Hartford center establishment.
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