10/05/09

Food fine, wait staff surreal

by seanny

Sat in the bar area for dinner Sunday evening and started with a bottle of wine. After our waitress (not friendly, very condensendingly phony) gives us the bottle, she told us to hurry up because the kitchen was closing in 20 minutes.. We placed our order and got our food, and asked for some sour cream for the quesadeas...and was told the kitchen was locked shut. Im glad the company I was with was awesome to make up for the service shortcommings.

Waitress never came buy to see how our meal was.

After reading some of the other review I have a feeling the managers / owners have the same attitude as this waitress.

• Pros: food
• Cons: service

09/30/09

mill on the river wedding

by bm224

I recently had my wedding at the Mill on the River, I can not tell you what a wonderful experience it was. From the time I booked over a year ago our wedding coordinator Laura was absolutely wonderful. She made our wedding absolutely perfect. She attended to our every needs, going above what we expected from her.

We can recommend the Mill on the River to anyone who want's to have there wedding there. Five Stars to the Mll on the River!!!!!! Ask for the best, Ask for Laura!

A Happy Bride & Groom

• Pros: best place to have a wedding

07/01/09

Brides BEWARE!!!

by annasmom

I recently attended a wedding at the Mill and I couldn't believe how RUDE the managers were! The wedding cake started falling over and I complained to a waitstaff because I couldn't find a manager. Then a manager finds me and asks where the bride and groom are and complains that they are out taking pictures! I asked her about the cake and she rolled her eyes at me and walked away!

The event managers are so unprofessional! There was a wedding right before the one I attended and they left the table clothes on from the previous wedding! They just put napkins on top. I looked under the napkins- EWWW!!! We also told them that we would be providing our own chair covers and decorations and when we got there we found that not only had they let guests in before we got there, but they left the previous weddings decorations up! This was after they tried to charge the bride and extra $3.50 per chair cover, so we bought our own for cheaper!

The food was alright. Definitely not 4 star quality though. Their salads were wilted. The wedding cake they made was made from store bought boxed cake mixes and frosting. Disgusting. I was thoroughly disappointed. Not only was the cake unappetizing but it was UGLY.

The bartender was fabulous though. So I guess that was a saving grace. Though they don't serve frozen drinks like strawberry daiquiris.

• Pros: Beautiful Setting, Food is OKAY,
• Cons: Staff are rude, bad parking, Poor Quality of Pastry

02/16/09

Waitstaff Could Use a Makeover

by Marissa1280

My family and I have celebrated Thanksgiving, Mother's Day, and just recently, my sister's 27th birthday at the Mill on the River, coming for brunch each time. Of the three visits, I've had one decent experience with the waitstaff. The other two visits were less than satisfactory and a bit uncomfortable to say the least. My first bad experience was with a waiter who immediately said there would be no substitutes, that what was on the menu was all you could order...no exceptions. I found this a bit frustrating since I follow a strict bodybuilding diet, as does my boyfriend. After working up the nerve to see if we could make some changes, the waiter agreed and reluctantly took our orders, leaving us feeling burdensome. My most recent experience was with a waitress who was taking our drink orders. After ratting off a list to me, I told her no thanks, that I was on a diet. She replied, "So just the water? Is that on your diet?" She walked off and looked back with an uncomfortable stare. At that point I wanted to go home. In the future I will ask my mom to go elsewhere for our celebrations.

• Cons: Rude, uninviting waitstaff. Snobbish feel.

01/30/09

ODIOUS WAITSTAFF/MANAGER...used to be GREAT!~

by InformationFoodPolice

I've been a regular customer at the Mill on the River for about 20 years.

I ordered the special which I looked forward to eating, but because I filled up on Appetizers/Salad I was too full for my expensive ($23.00) special entree.

When I arrived home I noticed my take out bag was very light, to my surprise; majority of my meal was gone (i.e. Lobster and Salmon)

When I called the waitress was indifferent (although she callously admitted to the error) and the manager was UN-APOLOGETIC.

IT WILL BE A COLD DAY ON THE EQUATOR BEFORE I EAT THERE AGAIN!

• Pros: Good Food
• Cons: Odious Service

01/02/09

Very good overall

by CT19

My S.O. and I went to MOTR for New Yrs Eve this year. We made reservations for 5p and were seated on time when we arrived. The atmosphere is warm and cozy with the fireplace adding a lovely ambiance.

Our waitress was very attentive (and perhaps a little too much so at times). It was a bit odd that she only spoke to me when asking how the food was (ignoring my man). Not sure what that was about. At any rate... We ordered two cocktails to start and our soup and salad arrived very quickly thereafter. We had barely finished these itmes when our entrees arrived. I had the gorgonzola pork chop (huge chop dressed beautifully) which came with a delicious cranberry 'glaze', whipped yukon gold potatoes (a bit on the small side portion-wise) and wilted spinach sauteed with garlic. The meal was mouth-watering and cooked to perfection. My S.O. had the salmon with the whipped potatoes (again, too small of a portion) and green beans with carrots. He was happy with his meal as well. When our waitress saw we had finished our entree she quickly returned to inquire if we would like coffee or tea and/or dessert. She brought the menus back so we could browse the desserts, which she noted was made fresh daily by their pastry chef. I opted for the tiramisu and my S.O. had the cheesecake. I have to say that the tiramisu was THE BEST I've ever had, including that which I've had at Italian restaraunts and bakeries! It is beautifully plated and melts in your mouth. Absolutely excellent dessert.

When all was said and done with had completed our entire meal and were out the door in one-hour. I must admit we felt a bit rushed in that respect but the overall experience was very good. Food was excellent, atmosphere was lovely, staff were a bit over gratuitous at times but professional and polished. I kind of wish we had lingered longer but we intend to return and will do that next time. Suffice to say we were literally stuffed and quite happy with our dining experience at the MOTR.

• Pros: Excellent food and atmosphere
• Cons: A bit pricey for some items

11/11/08

A Very Special Wedding

by sw122

I'd like to Thank the Management and Staff for making my wedding so special at the Mill. From the moment I got out of the limo each and all of the staff treated me with royalty. Everything was just perfect. The room was set up gorgeous. Everything fell into place really nice. Till the moment I left everything ran very smooth. The service was excellent and the food was wonderful. If you are looking into having your wedding here I personally would highly reccommend speaking with Laura Coviello the Manager who made our wedding just perfect. She meets with you and wonderfully arranges your special day. Thank You all again, The Owner, Laura, all wait staff, and kitchen. I will never forget my special Wedding at the Mill. :)

• Pros: Excellent staff, great food, nice setting
• Cons: None

11/11/08

BEST RESTAURANT

by EATIN

I JUST WANTED TO SHARE MY EXPERIENCE, I TOOK MY FAMILY TO THE MILL ON THE RIVER, PARKING WAS PERFECT, WHAT GREAT PLACE, RIGHT FROM ENTERING THE COVERED BRIDGE, THE RIVER BELOW WAS JUST BEAUTIFUL. WE WERE WELCOMED BY THE OWNER AND THE WAITRESS THAT SAT US INFRONT OF THE FIREPLACE. WE INSTANTLY HAD 3 WAITRESSES FILLING OUR WATERS PUTTING BREAD ON THE TABLE AND ANOTHER TAKING OUR DRINK ORDER. EVERYTHING WAS SO NICE. tHE FOOD CAME OUT AND WAS JUST PERFECT. I JUST WOULD LIKE TO SAY THANK YOU TO ALL THE STAFF AND I WOULD LIKE TO THANK THE OWNER FOR SHOWING US THE NEW BAR. THANK YOU AGAIN..WE WILL BE BACK. M. PATRICK

• Pros: EXCELLENT SERVICE & FOOD

10/20/08

Reception Desk Staffed by Ditzes

by appleton2

We arrived for Sunday brunch with party of ten promptly at the time we had reserved and re-confirmed. "Table will be ready shortly." Fifteen minutes later the table was indeed ready, and the three young ladies at the reception desk promptly gave our table away to a party of five who'd just walked in. These babes were stumbling over themselves and had No Clue: They did not suggest we move into the bar to wait; did not point out the appetizer buffet was available; mis-estimated time for next table. Hostesses with no hospitality! The manager stepped in and "suggested" they help get our table ready. We finally sat down 40 minutes after our reservation time. That said, the brunch menu was nicely varied. the food was good, prices reasonable, promptly served. I'd go there again (but I'll hope that the, like, airheads at the reception desk, like, went back to their junior-high homeroom.).

• Pros: Tasty fare, well-served and reasonably priced.
• Cons: Reception desk is not to be trusted. Hover, else they'll give your table away.

10/03/08

Avoid!!! Don't order the specials!!!

by lasvegas221

At first I was taken aback by the beautfil venue. That was until I got out of my car and smelled the odoriforous "river." If someone told me that the septic drained into the river directly I would have believed them! I went in and they have a lovely bar, however, the rest of the decor is stuck in limbo between the 70's with hideous retro light fixtures to the modern 21st century with the art work above the fireplace. I looked over the extensive menu and narrowed down my selection to a seafood entree that server assured me was fantastic. She was a nice girl, but was slow with bring out our food. Upon arrival of my dinner I sent it back because the fish was cold. I then received back an entree that was pipping hot in the middle like it had been microwaved and the same sides were sloppily scraped onto the new plate. The fish must have been on its way out, because it was overpoweringly fishy. Maybe that is why it was on the special and the server was pushing it so hard. The server never came over again to see how everything was, but when she came back for our plates i let her know. She had a "to bad for you attitude," and took our plates. I ordered dessert which tasted like it was left in an open refridgerator for a long period of time. All I can say is I came to the Mill on the River hungry and left without an apetite.

• Pros: Pretty venue if you can not smell
• Cons: Food, service, decor