A Action Appliance Repair llc

over price job. I had a 30" maytag electric range serviced by Action Appliance today. Before the technician came out I learned the problem was a heating element or coil, not sure of exact name of part. Its located on the floor of the oven and turns a red-orange color when heating. I priced the part at $27.60 and communicated with a maytag repairman on line and was informed the repair is relatively simple and takes just a few minutes. The technician who gets paid $80 to "diagnose" the problem gets the money whether or not you choose to have it serviced. The maytag repairman I communicated with on line was correct. It only took 2 minutes for the repair, the technician informed me it would be $299.00. My lucky day I was going to receive a $25.discount. When he discovered my displeasure he made a call and it was further reduced to a price of $199.00. Also a 5 year warranty, however I noticed he wrote a 1 year warranty on my receipt. I feel I made a bad decision to have action appliance service my range. It was pay the $80 for the diagnoses and get nothing or pay the outrageous sum of $199.00 plus tax for the repair. I just posted my dissatisfaction on their customer survey and hope they will reconsider a reimbursement. I only want and expect a fair price. I plan to post any further feed back from action appliance. As of now fair warning prices are much to high.…

Excellent service and friendly employees. I just moved to Middletown & as a single mom worry about getting taken. When my washer broke, I searched online saw the high ratings for Action Appliance, & called. They were able to send someone out that day. (They initially said it might not be possible as due to the warm snap they were working on a lot of broken refrigerators. That to me is a sign of a company that has its priorities in order. A broken washer is not a matter of life & death, but a broken refrigerator could be. The technician was professional, friendly, & very patient with my questions. He was obviously very experienced & explained what was wrong while giving me a good lesson on how to care for the washer. He fixed it for a reasonable price. I could not be more pleased with the service & will definitely call them again the next time I have an appliance issue.…

Do it myselfer. Phoned and was pleasantly helped, gave appliance information and issue. They called back about an hour later with estimate for repair. They stated that the cost was estimated at $180 and that it was conditional that no other problems were found. During the hour I was waiting for them to call back I checked the price of the part online and it was $6.74. When they called they said a $90 deposit to reserve a repair was required so I asked when they would come and they were not willing to commit until the part came in. I felt uneasy about making a $90 deposit on a $7 part. So I said I would get other estimates and call them back. I then watched a 3 minute YouTube video on how to do the repair, which is easy enough to do with just a screw driver. They are located about 5 minutes down the road so even with travel time the project could be done in 30 minutes. I ordered the part and will do it myself and save $160.…