634 Newfield St, Middletown, CT | Directions 0645741.576065 -72.672155
Mon-Thu 7:30am-8:30pm, Fri 7:30am-6pm, Sat 7:30am-5pm
Four out of five stars – After coming from Hartford Toyota (WORST dealership ever) and Manchester Toyota (good dealer but not as good of a price as Middletown) I decided to try out Middletown. By this point I had already known what I wanted from looking elsewhere, and was just looking to see if their prices were better. In 5 minutes they offered me a price $500 lower than I saw at either other dealership, and their doc fee / conveyance fee was $279 whereas the other dealers were both $399. So I went with Middletown. I would say the price was great, although I did feel a bit rushed through the process. They were closing soon so that s probably part of it, but of course if I am buying something from them for $30,000 I would have expected less of a rush. But definitely worth 4 out of 5 stars.
Poor Customer Service – Don't even bother going to this place if you expect to be treated like a human. First off the salestaff is very pushy and can not even perform basic math. The sales manger are not much brighter, but what is worse is they act like a bunch of thugs. They will taunt you and try to bully you into a purchase. What tops everything off is the owner use sexist terms such as whore, when speaking with customers.
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