Somers >A Somers Day Spa & Salon
Best Day Spa in Ct.
I have to say after reading several comments about products being pushed on customers, I can't agree with that. I have gone there since it has opened and this has never happened. The services have always been absolutely great and I have tried out many of the services.
Look at it this way...They have products to sell and like any other business they ask if you need any products today. Put on your "big girl pants" and let them know when you don't want a product. If you don't speak up, how will they know you don't want products. Not only that, the spa would never gather products and just check them out when your service is finished. If that happend, them you should have said you didn't want the products at this time.
Mandi, Laura and all the other staff members are completely professional and take the time to ask what skin care regimen you are currently on to make sure their products being used during the service are compatible.
Sorry, it sounds petty and not true.
The Service is Always Exceptional and the Staff Very Friendly and Accomodating. I happened to be reading some of the reviews for this spa (as I've gone there for 6 years now) and I have to say that when I read about how Mandi "pushes" products, etc and that they added the products into the bill when cashing out, etc, etc...well....quite frankly, it's nonsense. Mandi has been my esthetician for almost the entire 6 years ( I have also seen Laura as well - they are both excellent) and she has NEVER pushed any product on my or any of the 15 to 20 referrals I've sent them over the last several years. Everyone I know has always had great service and loves the fact that none of the staff (and certainly not Mandi - you'll see what I mean when you meet her) push product on them. They are incredibly busy with skin care and the medical estheticians do have assistants and I enjoy working with them as well. When I don't need to see a medical esthetician however and just want a relaxing facial I simply request one esthetician for the entire service and my wishes are always granted. When I receive my peels or acne treatments I always see either Mandi or Laura first so they can check on my skins improvements and give me the appropriate treatment. I also love their beverage spa pedicures, I had mine this past weekend with 2 friends - the gingerbread pedicure, martini included, was great and it was so relaxing!!! Anyway, just wanted to say that the staff not only cares tremendously that you have a wonderful experience but the services and atmosphere are always top notch. Thank you Somers Day Spa & Salon, you guys are really terrific. Bonnie
very relaxing experiences.
I have been a client at the Spa for many years and have enjoyed a variety of services including pedicures, facials, and hair treatments.
The staff has always been very nice in making sure I was being taken care of to enjoy my experience there. Mandi has been extremely helpful in clearing my skin from blemishes and has never pressured me to buy any of their products which I had run into at other businesses (I find that very discomforting). My haircuts and color by Lauren have never been better. I am actually able to style my hair like the way it looked when I left the spa. Miracles never cease. I highly recommend the Somers Day Spa to anyone looking for a simple manicure to a full day of relaxing.
Great Spa surroundings and poor performance!!.
With great expectations I went to the Somers Day Spa, it presents itself high class and so are the prices!! Everything was just great until the treatment started: I had a facial and a brow wax. The girl (I think her name was Mandi) gets started on the face and asking a lot of questions about my skin, which I think she should have taken the time before and than using treatment accordingly. She is telling me her assistant will take over in a bit and while she is rushing through the different steps, she is advertising BIG TIME their cosmetic line. And that is all I hear: You have to use this and that, I have a package ready for you when you are done!!! And out the door she went!! Is right back in and oops, I forgot the waxing. She does not ask me how I like my brows and I got it barely mentioned, and out the door she was again. Thank you, but I came to relax and not to buy all your products and I wished she would have taken the time to talk to me about my wishes and needs before she started and not during the treatment.
The next girl was really nice I have to say( the name is Deborah and she said she does the same and they help each other out, not a word of beeing the assistant), but by now I was all disappointed and all I felt beeing ripped off. I had a gift certificate for almost $100.- and I felt it was wasted on a advertisement treatment. All I could think off, this was like a pampered chef party or tupperware party . Just way more greedy, I paid them already and all they can think off is how to sell more.
When I checked out they said your visit today comes to $340.- and that includes all the cosmetics you need!! How dare, I was not interested in the first place and out of politness I asked for single prices!!! Which by the way is cheaper if you buy online!!!! I paid the remaining balance and left.
And now the icing: my brows are uneven waxed!!!
NEVER AGAIN will I go there, for nothing.
To Think I Almost Missed such a Great Experience! The Services exceptional, Staff Incredibly Personable and The Spa is the FINEST I've seen in New England!`. I am certainly not a snob by any means but when a friend told me we were going to a spa in Somers Connecticut for treatments my initial thought was what's in Somers that's so nice compared to everything we have here in Avon! Well, I will be the first to admit I was not only taken back by the absolutley beautiful spa in Somers but the people there were the most client focused compared to any spa I've ever been to! My services were very relaxing, I loved the fact that they let you relax in robes and slippers in between services without being rushed like many other places I've been to. I think I was also very impressed that it was not originally a hair salon with a few extra rooms thrown on, like so many spas these days are!! The pedicure suite is the nicest I've seen anywhere and the time they take to make sure your feet are extra smooth was very impressive. (I had the luxury spa foot treat with an extra 20 min massage!) I did read one of the prior reviews about a staff person named mandy for skin care. I did not have her but my friend Rachael did and thought she was great. She is actually going back next week for a peel since in the last couple days (our treatments were Saturday) her sun damage already seems to have improved from her first treatment! My facial treatment was with Deborah and was so relaxing I fell asleep. I liked her because although we talked about the skin and what was needed to improve this 43 year old skin, she did not push product on me but gave me samples of their Jann Marini products. My face never felt better. My next stop is with their plastic surgeon (Dr Stanislaw) who also happens to have an office here in Avon, CT, how lucky is that! So, we thought the staff was really terrific, my hot stone massage was sensational and we had it in their couples massage room! Carolyn, the hostess, made you feel quite comfortable, she attended to all our needs, including a nice glass of wine by the fireplace. Thanks for the great experience!
The Spa is great and relaxing, but some of their staff should be let go. I really love going to Somers Day Spa, it is always such a treat to get away from the office and from the kids. The services are always rewarding and your truly get your moneys worth. Usually I get facials done at the spa and I have had them done other places to know what they are supposed to feel like and I had a woman, I believe her name was Mandy, I really didn't appreciate her attitude and how rushed my facial was. When I told her how I usually get my facial done, and I am a very polite person, she made me feel like I was an inconvenience for her. I felt really horrible. Thankfully, I enjoy the Spa and realize that most of the staff does not act like that, so I made sure my next appointment was not with her. I recently went for another facial and requested another woman, who I was very impressed with, so I decided to stick with Somers Day Spa.
Excellent Service and Great Staff...Look Forward To My Next Visit!. I would personally like to thank everyone at the Somers Day Spa for a truly pampering experience. I was so impressed with everyone's professionalism and the quality of services I had this week. I loved your wedding coordinator, she was absolutely wonderful, I look forward to having all our hair and makeup done at my mom's house, thank you so much for accomodating us in such a sweet way as I know I am very particular and demanding!!! My pre-bridal trials came out as if it were the day of my wedding already and I absolutely LOVED the airbrush makeup that Mandi used on me, it was totally flawless and lasted completely until 11 pm when I needed to take it off!! Thank you so much again, I look forward to bringing my wedding party in for all their services, my fiance thought it was a perfect gift for all of them!! I look forward to seeing everyone on December 8th!!!!!! You guys are the best !!!
My Experience Was Top Shelf All the Way Around. I was given a gift certificate by a friend who is quite a regular at the Somers Day Spa and Salon. Since I was in desperate need of a pedicure and facial I thought I should take the opportunity to try out the facility and use my gift certificate. I experienced excellent service throughout and the spa and salon are impeccable. I thought the spa pedicure suite was just beautiful and plan on coming back with a friend or two next month so we can get pedicures together. My facial was absolutely perfect, friends and people I work with have spoken very highly of their peels and acne treatments. I have also heard wonderful things about their massages but I haven't tried that out yet as I love facials. I did get a peel and my skin has never looked so radiant. I was very excited to find they also carried the Jan Marini skin care line as that is what I used when living in CA (I have tried everything and it's the only product that helps dry skin and wrinkles!!)and now I don't have to send for it! My impression of the three front desk staff (although they were extremely busy) was that they were all very friendly and quite professional, something you don't see often enough in any setting. I was actually very impressed with their organization in total. I also decided to have my hair cut and when I went back for my appt yesterday I gave her full permission to give me a new style! I just love it, she even added a few highlights to the top to brighten me up for summer, I can't wait to go back to CA next weekend for my 25th class reunion. Thank you Somers Day Spa and Salon for two wonderful experiences and for making a newcomer to Somers feel so welcome. I'm looking forward to joining my friend quite regularly.
Overrated, Overcharged...My services were mediocre, the front dest staff not very friendly.... When I went to Somers Day Spa, I was told by front desk to go to relaxation room. My first time there, so I didn't know where to go. When I found it, I poured some water, it tasted terrible, with lemon slices to apparently cover the bad taste. My services were mediocre: pedicure, my pedicurist talked non-stop - I just wanted to relax. The massage seemed rushed, how do you do a full body massage in 45 minutes? I have been to other Day Spas that may not be "as big", but the services were great and prices reasonable. Very disappointed...
the good and the bad. I chose somers day spa because I needed a change in the way I look and on their wed site they had every thing I wanted done. I had a facial done and also wax that went wonderful they were very professional. that day I also had a hair consultation to have my hair cut and colored 2 shades of blonde. I could not wait until my hair appointment which was a week away. The girl put the colors in half of my hair and I asked why is she not putting the color in the rest her answer was I am going to put toner in the rest so it will all blend in. After washing out the hair dye and putting the toner in MY HAIR LOOKS THE SAME COLOR AS IT DID WHEN I CAME IN
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