Kelli's excelent service tops all of the hair design places that I've ever been to. I make my appointment for 9am and she have me out of there no later than 11:30am or 12pm. Other beauty places I have to clear my whole day for a 9am appointment because I don't get out of there til 3pm or 4pm. The only time I was ever out later than usual was because her shampoo person wasn't there but I was out only 1 hr later than expected. She does really nice styles and she does my hair the way I want it. If she can't do something she'll tell you straight up, "I'm not doing that or I can't do that" She just don't pretend like she can and then moddle your head up. She don't stop doing your hair to go take a break for hours. If she makes your appointment for 8am she's there ready to work on your hair at 8 am. She doesn't come strolling in at 9:30 or 10:30. She's always on time! I highly reccomend Kelli to the fullest! Go Kelli!!