144 Shield St, West Hartford, CT | Directions 0611041.727762 -72.720215
Daily 10am - 10pm
Unlike the other posters I really enjoyed the food. The atmosphere is hectic, you hear lots of Vietnamese being thrown around, and the menu in English is tough to understand. But the food is very authentic.
Bad experienced of my life time in the restaurant – There is nothing special about this place but my wife and I just want to have a decent meal,
Unfortunately, mistake happened we order food, he brought out the wrong order all we ask for a new one that we really wanted. THAT WAITER I wish I know his name so I can tell everyone about it. He was so rude and hyper temper, he insisted that we can not changed, his mouth was loud so everyone in the room turned to see us. I hate that moment and few minutes later my wife begin to cry. My wife and I wanted to leave the place but he came over to tell us not to leave and being nice, and I said to him we will never come back here again and thanks for making my freaking day..
What an awful experience – I am so disappointed in this place. I ordered something for take away and when it finally came I saw that the bill was $8. I offered my credit card for payment, and the elderly lady at the counter suddenly said that there is a $10 minimum charge on the credit card. Nowhere in the restaurant is there a sign that says that there is a minimum charge like this. The old lady even said that she was aware that there was no sign telling anyone about the $10 minimum charge on the credit card. She kept telling me to pick a can of soda, saying that the can would make up the $2 difference. Now I don't know where a can of soda costs $2 anywhere in CT. I refused (as I genuinely could not afford to spend any more on the credit card). She told me to leave without my food. What a terrible experience - I walked out hungry and embarassed after waiting 20 minutes for my takeaway. Pho Boston - bad show!
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