I always feel comfortable there, the hairdresser I see always gives me her full attention. She is very professional and doesn't get caught up in the usual salon gossip. I have never had a bad hair cut or color, they also have a spa attached, which is gorgeous. The prices are reasonable, no more than any other salon/spa. They also sell gifts, makeup and cute handbags. It is a clean updated bright salon but not a snooty environment. I have searched for years for a salon that I liked and I am totally happy staying with them!