07/02/09

Disrespectful

by shdntbe

If the owners of this company have the nerve to leave that horrible building with spray paint and boarded doors on the corner of 322 and meriden ave for the rest of us to look at...they don't deserve this towns business! It's irresponsible, careless and just downright rude!

• Cons: Moves and leaves the rest of us to look at its blight

01/20/09

FANTISTIC SERVICE,I'VE USED THEM FOR 30 YEARS

by 2231212

I HAD A BROKEN REFRIG JUST RECENTLY, THEY SENT A YOUNG MAN OUT THAT FIXED MY REFRIGERATOR AND SAVED MY FOOD. TWO HUNDRED DOLLARS OF JUST BOUGHT MEATS AND FROZEN FOOD. LIVING ON A FIXED BUDGET I AM ALWAYS WATCHING MY LOOT!. THE BILL WAS VERY INEXPENSIVE .IT WAS FIXED IN A PROMPT MANNER, CURTIOUS TECHNICIAN,THE SERVICE HASN'T CHANGED IN ALL THIS TIME. JUST THE FACES THAT COME TO MY HOUSE ARE YOUNGER, WITH MORE KNOLEDGE... I GUESS I'M JUST GETTING OLDER.THEY STILL HAVE AN ADDRESS AND A PHONE NUMBER THAT GETS ANSWERED BY THE MOST POLITE YOUNG LADY.I JUST WISH THAT ALL MY SERVICE PROBLEMS GOT SOLVED THIS EASY.THANKS ACE APPLIANCE, I'LL ALWAYS RECOMMEND YOUR CO. J.R . WILLIAMS SR.

• Pros: THERE THE BEST IN THE BUSINESSS!!
• Cons: WEATHER, LIKE SNOW , THROWS THEM OFF SCHEDULE

12/02/08

scary

by Poorservice06489

They actually lied and changed service dates to try and get out of their warranty. Do not call these people. I paid $300 for a part that cost $7.00 and 5 minutes of time. Less than 90 days later they changed there paperwork to charge me again, but my checkbook told the truth.