322 East St, Plainville, CT | Directions 0606241.657542 -72.867087
I went to Beautiful Bride to start my wedding dress search because I had heard great things and it was local. I had an appointment and was really excited to shop with my mother. I was completely disappointed with the whole experience.
The daughter who worked with us (whose name i cant remember) was not personable AT ALL! She seemed completely uninterested, didn't do much to make suggestions based on the things I mentioned, barely helped my get into the dresses and didn't offer any information about the dresses once I had them on.
Of the ones I tired on, there was one I wanted to make note of to think about. I asked her to write it down, so I could remember and look it up online to show friends but she only wrote it down on my file so they would know which one when I came back. After not being able to find it online on my own, I called the next day to ask for the details. They took down my phone number and said they'd call me back and NEVER did. It was like they were holding this dress hostage so I'd have to come back to them.
Luckily, I decided that wasn't the dress I wanted, so it wasn't an issue, but I honestly think even if I'd loved a dress I would have found something else just to not give them the business. I thought maybe I had watched to many wedding tv shows and that my expectations for appointments were too high, but every other bridal place we've been to since has been absolutely fantastic in terms of the attitude and helpfulness of the staff and they were happy to write down and give me all the details for my favorites dresses.
They may have nice dresses and good prices, but if you are looking to enjoy your shopping experience I would go somewhere else.
Excellent Service! – The service was great the sales consultant I had was very helpful and sweet. I purchased my wedding gown and bridesmaids dresses they made my experience very pleasant. My wedding day was beautiful ! Thank you ! Tara
Perfect ! – Thank you Beautiful Bride for the amazzzing work ! The alteration department is wonderful ! Friendly staff very helpful !
Excellent! – Excellent work ! My wedding gown fit me perfect !
HORRIBLE! – DO NOT GO TO THIS STORE!!! Once they have your money they could care less about you. They promised a dress ready for today (we made an appointment) and they did not have it ready for us. They had forgetton about us and the appointment. They also did not make a jacket for my mom (the mother of the bride) that she had already paid $125 for. Instead she got too large pieces of fabric and the sample that my mom wanted the jacket based upon was sold! It's a family business, but they don't treat you like family at all. DO NOT GO TO BEAUTIFUL BRIDE IN PLAINVILLE CT!!!
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