08/24/09

this establishment should have charges brought against them

by foodgoddess

my neighbor had a one year old dog that he had just brought to this clinic for shots....less than SEVEN HOURS later he is pounding on my door begging me to help him get his dog in the car to take back to this clinic...the dog was shaking, obviously distressed and in great pain...he couldn't even stand.

what occurred at the clinic was absolutely horrendous. they would not talk to him unless he agreed to pay them over 1200 with 900 UP FRONT...he kept trying to tell them they had administered the wrong medicine to his dog...this fell on deaf ears. he signed the paperwork and paid with his credit card...hoping his dog would be ok...the staff said they did nothing wrong...hours later, the dog died. they would not release nor take any responsibility for this dog...how is it that noone has filed any charges against this clinic? my heart goes out to this poor dog and his grieving owner.

please do NOT take your pet to this place.

• Cons: everything

06/11/09

Cannot Believe They are Still In Business

by EGWestHartford

I had to leave town and was concerned my elderly cat had reinjured a toe [nail was clicking on floor]. I wanted an expert eye to examine her toe. What I got instead stunned me. I got what looked like a highschool student who aimed a bright light into each of her eyes for 30-60 seconds !!! My poor cat looked at me in pain. I told the "vet" to stop and said, you are hurting her. She did not. An Assistant held her down. Then the worst of it came. One held her down on her side and pulled her leg up and out, and close to out of the socket !!! "Stop you are hurting her" as my poor kitty pitifully looked at me for help. Then they flipped her over and did the other hind leg. My cat has not walked right since. She limped for weeks and here it is a year later and she's not been able to jump up since that night. I should have decked both of them and refused to pay them. Only to be told at the end of this torture, that the toe was fine. [I'd give NO stars but system made me]

• Pros: 24 hr
• Cons: Absolutely No Quality of Care or Experience

05/06/09

Only place to go with seriously ill animal

by Princess8

Dr. Hopkinson saved out cat with hepatic lipadosis. (90% fatality rate) Dr. Hopkinson knew what was wrong the second he looked at the cat. Through his skill and excellent care the cat has recovered. His compassion and availability are beyond measure. He had us check with him daily (a few days more then once a day!) by telephone. Dr. Hopkinson saw the cat weekly for rechecks and follow up care. If any vet can save your beloved pet this man can. I have always had excellent care, and service from all members of his staff. His prices are no more expensive then any other vet. We wil be forever thankful to Dr. Hopkinson for saving our beloved Princess.

• Pros: Dr. Hopkinson