La Renaissance New Britain Superior Court Judgment.
We had our daughter's wedding reception at La Renaissance in East Windsor, CT in late June and we were very unsatisfied with the result. The service provided by the staff was very poor. The number of servers assigned to our reception was inadequate resulting in a long delay in serving dinner. There was a long delay in picture taking outside as two other weddings were lined up trying to get into the single
picture taking area. There was no supervision of this area by any La Renaissance staff.
Most of our guests selected the Fillet Mignon. They serve the beef on a piece of bread to make it look bigger as the portions were small. The beef was tough and gristly. Maybe that is why not everyone ate it. The green beans were frozen reheated to a mush consistency. Overall, the food was not much better than their service which was horrible.
Perhaps the worst thing of all is the staff at La Renaissance, including the owner, felt that they did nothing wrong with our wedding reception. I went back after the wedding and they were not at all apologetic. I took them to New Britain Superior Court and received a monetary judgment as compensation. Overall, we were very unsatisfied with our experience at La Renaissance.
La Renaissance - Poor Wedding Reception Choice.
Our wedding reception in 2008 at La Renaissance in East Windsor, CT was a BIG DISAPPOINTMENT. We had several meetings with their staff to go over details for the reception and when it came to the wedding day they let us down. Their service was very poor. They took more than an hour to serve dinner after serving the salad. Once they finally started serving the main course it took them at least another half hour to finish serving all guests. Our guests were disappointed and there was little time after dinner for dancing and celebrating. Some of our guests didn't even eat the dinner served. We also had significant complaints with La Renaissance not providing what we paid for in the contract. We spent our wedding reception apologizing to our guests rather than celebrating. It was a BAD EXPERIENCE.
I would NOT RECOMMEND using La Renaissance for anyone's wedding reception. Their food quality is not up to standards that other banquet facilities provide and they take no responsibility for any of their actions. There are just too many other terrific banquet facilities in the area to select La Renaissance. I strongly suggest that anyone AVOID selecting them for your wedding reception.
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