Vernon >Restaurants >
Pizza >Paul's Pizza House-Restaurant
593 Talcottville Rd, Vernon, CT | Directions 0606641.853082 -72.483363
Mon - Thu, 11am - 10:30pm; Fri - Sat, 11am - 11pm; Sun, 11am - 9:30pm
great pizza – went on a thursday. very crowded. get a bacon with extra cheese. i gotta say it rivals new haven pizza
love it – Went there for the first time with a friend whose been going for years. I was surprised when I walked in and saw the interior. Really sleek and clean booths, cant stand when a place is dirty! The kitchen area is open so you can see it from the front counter, very clean once again, I saw one of the staff wiping all the surfaces and clearing away anything that wasnt being used.
The food was good. I didnt read that garlic came on the item i ordered and the waitress noticed I wasnt touching my food, she talked to the manager who allowed me to change my order no charge. I was really surprised and happy.Great place. Ill be back.
good pizza if you like garlic – rude staff, order was wrong, sent back and looked like they just scraped off pizza and dumped the sauce back on, didn't want garlic, yet, kept coming back that way...terrible service.
Great Pizza, and excellent customer service – Delicious pizza. The sauce is out of this world. Not only that, but when i ordered my first drink it was stale so they replaced it with a fresh brew no charge and apologized. I saw this as good customer service, they fixed the mistake before anyone could blink an eye.
I get lots of take out there, and the cashiers always ask me how im doing and wish me a good day or a good night. They treat each customer like family and its very much appreciated.
Their patience levels are amazing. I witnessed a customer being incredibly rude to the cashier because his pizza was taking a little longer than he was told (it was very very busy so what did he expect?) anyway, the cashier continued to smile and apologize throughout the exchange.
Deff will continue to be a customer there for years to come.
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