Bolton >Lawn & Garden > W H Preuss & Sons
228 Boston Tpke, Bolton, CT | Directions 0604341.784714 -72.460649
Mon-Wed 8am-5:30pm ; Thu 8am-7pm ; Fri 8am-7pm ; Sat 8am-5:30pm ; Sun Closed
Snow blowers – Buying the snowblower at the end of the winter was a good deal. The machine is very good.
When the drive cable broke last year they picked it up and fixed it quickly. Seems like the problem reoccured during this first storm. I called, they are picking it up tomorrow! Now, thats great service. They are efficient and reliable. Glad to have done business with them for almost 20 years. I referred my neighbors and they feel the same way.
Watch Out – I had gone to W.H.Preuss & sons to get a part for my chain saw, I did not have the proper information that they asked for so we began to look up what i needed and i had taken the parts and they were wrong (my Mistake ) so the following business day i had all the proper information and gotten the parts and went home to install them,they were wrong so i went up and told them they were wrong and i showed them my chain saw and they suggested i leave it there and the mechanic would see if they could find the proper part. I did not want them to do anything but locate the part so three days later i called and was informed that it was ready to go and it was going to cost me 89.00 to get it back and i did not ask to have any work done I then went there to get it back and pick up the part i needed andbring it home to repair. Well after a few words with them they removed everything they put in and i asked them to sell me the part and they then informed me the part was not being made anymore and i assk them why did they not say that before the removed the new part and then i would heve not minded paying for there services so i was then out $23.00 and a broken chain saw and nothing but wondering how i was going to get it fixed
THEY NEED SOME SCHOOLING AND HOW TO TREAT PEOPLE EVERYTHING WOULD HAVE BEEN ALL RIGHT HAD THEY TAKEN THE TIME TO EXPLAIN WHY THEY DID WHAT THEY DID NEVER AGAIN
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