CompUSA (Reported Closed)

Recommends

Nancy Hunter

Joined 9 years ago

This one-stop tech superstore sells and repairs everything from PCs to iPods.. In Short
Since opening in 1984, this technology store has become a leading retailer in tech products and services. Home and office items include everything from PCs and scanners to Playstation 2s and office furniture. Their certified "Techknowledgists" repair and upgrade equipment on site--regardless of where it was purchased--and "Digital Living" specialists provide a variety of home installation and support packages. Many locations feature in-store training classes, from software applications to tech workshops.

Doesn't Recommend

bosoxy

Joined 8 years ago

CompUSA Warranty Disrepair. I have lost my faith in CompUSA.

The short version is that the end result was then returning my laptop damaged, taking no responsibility for the deep scratches on the outer edge of my laptop, as well as them replacing the power cord that they lost with one that is faulty. The cord does not fit snuggly in the back of my laptop, falls out frequently, and my screen sometimes flickers or dims which I am not sure if it is related to the faulty cord or the damage done to my laptop while it was in their possession.

I have contacted the store, the manager, the district manager and the corporate customer service by both email and telephone. I was promised several times that someone from corporate would contact me... It has been over a month, and this has yet to happen.