39 Webster Square Road, Berlin, CT | Map it
06037 41.626801 -72.748501(860) 828-3933 | View Website
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Great job - Great office!.
I chipped several teeth in a sports related accident and needed them fixed right away. I was a little nervous at first because of some of the mixed reviews online, but after checking out their
website and seeing pictures of other customers that they worked on I decided to give them a call.
After going to their office I can see why some people could misunderstand what is going on. They do things differently than any other office I've ever been to like spending time asking questions and getting to know what I want before working on me. They took a lot of photos of my teeth and explained everything that was going on and what I needed to do to fix it.
The staff was friendly (and cute) and helped me understand the work that I needed done and how much my dental insurance was going to cover.
The doctor was nice, spent a lot of time listening to me. I was really nervous because my front teeth were messed up and he made me feel comfortable. He showed me a bunch of other examples of work that he did and was confident that he could fix my teeth the right way. He did an awesome job fixing my teeth. You can't even tell that anything was ever wrong with them.
I'm glad I made the decision to go and highly recommend their office.…
Stay Away From This Office!. Pain and hard sell. Rude manners and unprofessionalism. Is that enough reason to stay away. There are far better offices on this site with great reviews. Buyer beware!
Great office - great experience!. Everyone at Advanced Dental was very friendly, from the first phone call to the teeth cleaning and meeting the doctor. One of the best cleanings I've ever had. They were very thorough in taking pictures and xrays and explaining everything to me and how it all worked with my insurance. I had a cavity filled and it looks like a real tooth and no pain. I'm glad I heard about this place at work. Better than any dentists office I've ever been to.…
Unprofessional office and Awful Experience. I recently was a new patient at Advanced Dental. I had an appointment to see Dr. Maroon at 4pm, and to have my teeth cleaned after at 5pm. I arrived a half an hour early as they had told me to, and they did not even begin the paperwork with me until 4pm. It wasn't until 4:45 that I actualy was able to see the doctor. I then had my teeth cleaned, which was unpleasant because I was unable to understand one single word my hygienist said. The dental assistant who had helped Dr. Maroon was so unprofessional, talking to me about her personal life, her experiences with her boyfriend and so on...She was absolutely not focusing on my appointment. Dr. Maroon also displayed signs of unprofessionalism. He swore and cursed at his staff, and insulted them every chance he got. After my cleaning, I was brought into a room, and waitied another half an hour. They told me that the doctor had some things to dicuss with me. He came in and rushed through telling me all that was wrong with my mouth. I don't know what mouth he was looking at, as I have been to the dentist on a regular basis, every six months. He seemed to find numerous things wrong with my mouth all of the sudden, and said I would need to pay $10,000 to fix my teeth. The girl who checked me out was extremely rude and unhelpful. I had questions about my insurance plan, which she did not answer, as she did not know the answers. She was very quick and short with me. And when she found out I didn't want to schedule another appointment, she immediately dismissed me with total disregard. She was pressuring me to schedule another appointment, and when I wouldn't she became even more rude. I would not recommend this office to anyone, especially those with children, as Dr. Maroon's bad mouth and the music they play there are completely inappropriate. The staff was very limited, and not one single person there showed me any professionalism. I was there way longer than I should have been, and then made to feel bad when I refused to spend money to fix teeth that didn't need to be fixed. I saw another dentist after this experience for a second opinion, and he couldn't even find one cavity in my mouth. I was presented with false problems just so they could make money off of me. All I was to them was a dollar sign. STAY AWAY FROM ADVANCED DENTAL!!!!…
what an amazing experience. it was my first visit today at advanced dental and i would tell anyone looking for a new dentist or even someone just looking around at what else is out there to definately go check them out. The staff was exceptionally friendly and made me feel like i made four new best friends. It was very clean and is the first office i've ever been to that didnt have that funny chemical smell the second you walk through the door. Dr maroon has a great sense of humor and made me feel very confident in my dental decision making. five star rating all the way... go see for yourself! you wont be disappointed i promise!…
