04/30/09

Great office - great experience!

by tonydawkins78

Everyone at Advanced Dental was very friendly, from the first phone call to the teeth cleaning and meeting the doctor. One of the best cleanings I've ever had. They were very thorough in taking pictures and xrays and explaining everything to me and how it all worked with my insurance. I had a cavity filled and it looks like a real tooth and no pain. I'm glad I heard about this place at work. Better than any dentists office I've ever been to.

• Pros: friendly, fun, high energy
• Cons: none

04/29/09

Unprofessional office and Awful Experience

by doughteryj

I recently was a new patient at Advanced Dental. I had an appointment to see Dr. Maroon at 4pm, and to have my teeth cleaned after at 5pm. I arrived a half an hour early as they had told me to, and they did not even begin the paperwork with me until 4pm. It wasn't until 4:45 that I actualy was able to see the doctor. I then had my teeth cleaned, which was unpleasant because I was unable to understand one single word my hygienist said. The dental assistant who had helped Dr. Maroon was so unprofessional, talking to me about her personal life, her experiences with her boyfriend and so on...She was absolutely not focusing on my appointment. Dr. Maroon also displayed signs of unprofessionalism. He swore and cursed at his staff, and insulted them every chance he got. After my cleaning, I was brought into a room, and waitied another half an hour. They told me that the doctor had some things to dicuss with me. He came in and rushed through telling me all that was wrong with my mouth. I don't know what mouth he was looking at, as I have been to the dentist on a regular basis, every six months. He seemed to find numerous things wrong with my mouth all of the sudden, and said I would need to pay $10,000 to fix my teeth. The girl who checked me out was extremely rude and unhelpful. I had questions about my insurance plan, which she did not answer, as she did not know the answers. She was very quick and short with me. And when she found out I didn't want to schedule another appointment, she immediately dismissed me with total disregard. She was pressuring me to schedule another appointment, and when I wouldn't she became even more rude. I would not recommend this office to anyone, especially those with children, as Dr. Maroon's bad mouth and the music they play there are completely inappropriate. The staff was very limited, and not one single person there showed me any professionalism. I was there way longer than I should have been, and then made to feel bad when I refused to spend money to fix teeth that didn't need to be fixed. I saw another dentist after this experience for a second opinion, and he couldn't even find one cavity in my mouth. I was presented with false problems just so they could make money off of me. All I was to them was a dollar sign. STAY AWAY FROM ADVANCED DENTAL!!!!

• Pros: None
• Cons: customer service, amount of time, doctor's professionalsim

01/19/09

what an amazing experience

by bailey2775

it was my first visit today at advanced dental and i would tell anyone looking for a new dentist or even someone just looking around at what else is out there to definately go check them out. The staff was exceptionally friendly and made me feel like i made four new best friends. It was very clean and is the first office i've ever been to that didnt have that funny chemical smell the second you walk through the door. Dr maroon has a great sense of humor and made me feel very confident in my dental decision making. five star rating all the way... go see for yourself! you wont be disappointed i promise!