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Nice place to meet a client for a drink. I am a Divorce Coach/Consultant with clients in CT, MA, and NY. I enjoy the Max line of restaurants to meet clients for a drink. I have always been pleased. No complaints! Taylor DivorceSupport1dotcom…
Horrible service and undercooked food.
Honestly, I will never come back to this restaurant ever again, and would not recommend it to anyone. This was my second time coming here. We made lunch reservations and were promptly seated. That
was really the only plus out of this entire experience.
Our waiter was horribly slow and inattentive. It felt as if we we inconveniencing him. The only time we actually experienced any personality out of him was when he was preparing our check! And considering that it wasn't horribly packed with patrons for lunch, I would have liked to see more efficient service than what we received.
Our waiter did not listen to us when we placed our drink orders and omitted specifics, and didn't come back until much later. (So if you are brave and decide to go there, don't go in hungry, because it might be awhile--which kind of defeats the purpose, right!?).
My husband and I each opted to try their paella--which was excellent when we were there previously. I could not believe that the rice in both entrees were semi-cooked! Since the rice was not cooked thoroughly, I wondered how thoroughly cooked the seafood was.. Unbelievable, what kind of restaurant (namely a *seafood* restaurant with a Zagat rating) serves food that is undercooked!? Thank goodness we got appetizers! (The spicy calamari, was very good, by the way). Bread was not served until requested. Thank goodness we asked after we spied one table of patrons who did have a bread basket.
We did have our turtle of a waiter take the food back to be cooked thoroughly. There was no apology and no compensation. Twenty minutes later, and with disappointed appetites, we received our paella cooked.
My husband and I are both foodies and love to go out and experience different restaurants throughout CT and the surrounding areas. At this point, I hesitate to even suggest another Max group restaurant. I have never had this type of service or food served in this manner. Zagat rated!? Hahahaha! Save your time and money and go to Flemmings (which is right around the corner with excellent food and service) or any Billy Grant restaurant. With much regret, we should have gone there.…
good scene. bad drinks but a fun scene. lots of yuppies can be found on most weekends. i prefer going on a weeknight
Max's is more important than your complaints. I had the salmon tonight and found a piece of cracked plastic or glass in the meal. Upon my complaint, they didn't feel that it was particularly important to make the situation right. No apologies were rendered and no compensation was offered.…
Disappointing meal. Someone needs to teach these folks how to make bloody mary's. Terrible drinks.... it was more like a tomatoe and horseradish. Wait staff spent plenty of time talking to folks at the table next to us...in fact while handing us dessert menu's he was still talking to them. Shrimp wrapped in proscuitto was so salty!!!! And paella had no flavor at all!!! Way too bland. Will not return.…
